Warranty

The warranties on the Launch products are supported by the OEM , Shen Zhen Launch Ltd and cover repair of the unit in the first year only. All transport (to and from manufacturer in China),packaging,insurance, customs and any other costs will be the responsibility of the buyer.
They are legal and in accordance with South African Law in terms of section 12 of the Consumer Affairs (Unfair Business Practices) Act, No 71 of 1988. The final regulations have been published in Government Gazette No. 29600 and these regulations become effective on Friday, 9 February 2007.

Items sold on this website are distributed in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
All items are to be considered sold "as is" and for experimental purposes only, to be used by customers for purposes as the customer sees fit.
Items that carry a warranty will be honoured by the manufacturer, ie the items will be returned to the manufacturer for repair/or replacement, at the manufacturers discretion , Mavtronics sole responsibility will be to return the item to the supplier at the customers cost.
Warrantied items will be noted as such on the Tax Invoice , and will be valid for the period stated on the invoice.

Mavtronics supplies the necessary software with all items sold, and provides full installation instructions and support on supported Operating Systems
Mavtronics is a hardware vendor, we do not sell or design software. All software is provided by third party suppliers.
Mavtronics cannot provide support for demo or other software that we sometimes supply free of charge, in these cases, the relevent software supplier should be contacted for support. We will however do our best to help as much as we can.
Most software for use with items sold on this site are designed for use with Windows XP Professional ; so this is the operating system we recommend , and all support assumes you are using this operating system.
Certain software may support other OS's like Windows NT or Vista , however Mavtronics cannot offer any advice on these systems.

Exchange policy does not apply to workshops/commercial customers.
No refund or exchange is offered if you purchase an incorrect item without discussing the purchase with us beforehand.
We will exchange items that do not work, if we are informed of the intention to return the item within 24 hours of you receiving it . The customer is responsible for the cost of returning the item to us. We will cover the cost of posting the replacement item.

Mavtronics respects the privacy of it's customers.
All information collected will be kept strictly confidential , and will not be sold, or given to any third party or used for any other purpose

Warranty Item


Machine peripheral equipments and wire	No warranty
Car diagnostic laptop	3 months
Data Hard Disk	No warranty
Car software	No warranty
Consumables	No warranty